our services
Big Star LED products are backed by quality, reliable, and efficient services for total peace of mind and maximum customer satisfaction.

The following is a list of our services:

Application Consultation

We provide advice and guidance on how to use LED displays in various settings, such as advertising, entertainment, sports, and transportation. Consultation includes recommendation of suitable LED display types, installation techniques, and maintenance procedures. We promise the most effective and efficient LED display solution for specific needs and ensure optimal performance and longevity of a product.

Sales Knowledge

The service includes training on the features and benefits of various LED display types, as well as their technical specifications and applications. Sales professionals can use this knowledge to better communicate with customers and recommend the most suitable LED display product based on their needs and budget. The goal is to increase sales and customer satisfaction by providing accurate and relevant information about LED display products.

Repairing Service

This involves diagnosing and fixing issues with LED displays, such as malfunctioning pixels, dead spots, or damaged circuitry. We use specialized tools and equipment to identify and repair the problem, which may involve replacing damaged components or reprogramming the display. We ensure to restore the functionality and performance of the LED display product to its original state.

Product Training

We deliver training sessions to users and operators of the LED display product, teaching them how to use it effectively and efficiently. The training may cover topics such as software applications, troubleshooting, and best practices for display performance.

We are proud by providing quality support and after-sales service for all Bigstar LED displays sold in Malaysia.

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